Frequently Asked Questions

A vacuum cleaner with a rotating beater bar is not safe for your floors. Beater bars, common in many upright vacuums, are designed for carpets. Opt for a vacuum cleaner with soft bristles or a brush roll specifically designed for hard floors. Avoid vacuum cleaners with aggressive brush rolls meant for deep carpets, as they may scratch the surface of the LVP/LVT.

For everyday maintenance, a moistened mop/damp cloth with warm water will suffice. For a heavier cleaning, you can use a low pH (neutral) cleaner. Avoid harsh chemicals or abrasive tools that could damage the surface. Be sure to check out our Care and Maintenance Guidelines for more information!

All our products are FloorScore® and/or Greenguard Gold certified. These certifications ensure that our flooring meets rigorous standards for indoor air quality and environmental sustainability. You can confidently choose our products, knowing that they adhere to strict guidelines and are free from harmful substances such as phthalates.

Certainly! All our Luxury Vinyl Plank and Tile (LVP/LVT) products come with a UV coating for enhanced protection. The UV coating serves as a barrier, helping to shield the flooring from the damaging effects of ultraviolet (UV) light. This feature not only preserves the color and appearance of the LVP/LVT, but also contributes to the overall durability of the flooring. You can trust that our LVP/LVT is designed to withstand daily wear and maintain its aesthetic appeal over time.

Luxury Vinyl Plank and Tile (LVP/LVT) flooring is generally designed to be resistant to fading from sunlight. The top wear layer of LVP/LVT often includes UV inhibitors or coatings that help protect the flooring from the harmful effects of sunlight exposure. This feature helps preserve the color and appearance of the LVP/LVT over time.

However, while LVP/LVT is resistant to fading, it's essential to note that prolonged exposure to direct sunlight can still have some impact over an extended period. Using window coverings, such as blinds or curtains, can further reduce the potential for fading and help maintain the flooring's original aesthetic.

Unlike traditional hardwood, LVP/LVT is a synthetic flooring material. It is water-resistant, more affordable, and requires less maintenance than hardwood. Additionally, LVP/LVT is available in a wide range of styles and can be installed in various environments.

Yes, LVP/LVT is an excellent choice for wet areas. It is water-resistant and can withstand topical spills, making it an ideal flooring solution for bathrooms, kitchens, and basements.

LVP/LVT is known for its easy installation. It often comes with a click-lock or adhesive backing system, allowing for straightforward installation, even for those with minimal DIY experience. Professional installation is also an option for those who prefer it.

In many cases, yes. LVP/LVT is often suitable for installation over existing floors, such as tile or laminate, as long as the surface is flat, clean, and in good condition. Consult the manufacturer's guidelines for specific recommendations.

Absolutely! LVP/LVT is a pet-friendly flooring option. It is resistant to scratches and stains, making it an excellent choice for households with pets. Regular cleaning and maintenance will help keep your LVP/LVT floor looking like new.

In most cases, yes. LVP/LVT is compatible with many underfloor heating systems; however, it's essential to check with the specific product guidelines and the heating system manufacturer to ensure compatibility.

Warranties vary by product and installation setting, but many LVP/LVT products come with warranties ranging from 5 to 30 years or more. It's crucial to review and understand the specific warranty terms for the chosen product.

To effectively remove adhesive smears, denatured alcohol is a highly recommended solution. Denatured alcohol, also known as methylated spirits, is a solvent that can efficiently break down and dissolve adhesive residues. Its ability to dissolve various substances, including adhesives, makes it an excellent choice for cleaning surfaces without causing damage. Once the adhesive has dissolved, wipe the area clean with a dry cloth or a different clean cloth dampened with water to remove any residual alcohol.

Yes, within our product range, the Stabilicor® Plus Construction stands out as highly resilient to extreme temperature swings. Specifically designed to withstand a wide range of temperatures, from 0 degrees Fahrenheit to as high as 105 degrees Fahrenheit, the Stabilicor® Plus Construction flooring is known for its exceptional thermal stability. This makes it an ideal choice for environments that experience significant temperature variations, ensuring the durability and integrity of the product even in challenging conditions.